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Customer Reviews.

service

1

If you read the above comments then you will know why.

01 October 2018

service

4

customer service

01 October 2018

service

5

Helpful

24 September 2018

service

3.5

I couldn’t say completely satisfied as I have to wait 6 weeks before the part required is in which seems such a long lead time for a big company

24 September 2018

sales

5

Great staff, made to feel very welcome and we got exactly what we wanted

20 September 2018

service

5

Because I am

19 September 2018

service

3

Tyre light came on directly after serviceRang and was told someone would ring me back Still waiting

19 September 2018

sales

3

Big lack of communication once I had agreed which car I would have.The delivery of my car was one full of promises on the delivery date which kept being changedVery happy with my mini once I had finally got it

18 September 2018

service

2

Because I had to wait almost 2 hours for the team to repair a puncture and having said they would ensure they had the same tyre in stock as the others on the car they didn’t

18 September 2018

service

5

Good customer service on the Saturday I visited

18 September 2018

service

4

video of service was emailed but it didn't really show anything, a bit pointless

18 September 2018

service

3

I enquired about having a digital radio adapter fitted but was advised that my car was to old, yet Mini at Thames Ditton happily gave me quote. Not sure why one Mini garage can and another cannot?

16 September 2018

service

4

Had to wait a bit for a slot but all handled well once booked in

14 September 2018

sales

5

Kayleigh Haughton is very helpful and knowledgeable about her product

13 September 2018

sales

5

We moved to this dealership from coopers in Croydon from our last purchase . This dealership is 100% improvement to our previous experience

11 September 2018

service

5

My car was serviced at Banstead Mini and they done a good job.

11 September 2018

service

5

End of warranty check was done and I was kept informed through the day.

11 September 2018

service

5

As above the customer service.

04 September 2018

service

5

Nice experience.

04 September 2018

service

5

car was collected and delivered on time. Regular updates.

04 September 2018

service

4

All good

02 September 2018

service

4

They did the job.

29 August 2018

service

4

Repair was completed on time.

28 August 2018

service

5

Because the job was done well and timely

28 August 2018

service

5

Service was fine and advised me on how to fix a problem with my screen

27 August 2018

sales

4

Although the car arrived a little later than expected I received helpful service throughout including assistance tonpit on my own number plate

02 August 2018

service

1

Good explanation of service required and why that specific one was needed.

30 July 2018

service

2

Because you couldn't find what was wrong with the car.

30 July 2018

service

5

Pleasant and helpful people at service reception.

23 July 2018

service

2.5

The only negative thing I would say....is that I paid for a replacement bulb and the warning light is still showing that the bulb requires replacing.